This is like giving every retail contact center a smart co-pilot: customers get a smarter self-service chatbot that can answer more complex questions, and human agents get real‑time guidance and summaries so they can solve issues faster and more consistently.
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Executive brief, technical architecture, and market positioning for this use case.
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Executive brief, technical architecture, and market positioning for this use case.
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Executive brief, technical architecture, and market positioning for this use case.