Think of this as a smart control tower for a call center. It watches millions of customer interactions, spots what’s working and what’s broken, and then uses AI to help agents answer faster, better, and with less effort even when call volumes spike.
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Executive brief, technical architecture, and market positioning for this use case.
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Executive brief, technical architecture, and market positioning for this use case.
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Executive brief, technical architecture, and market positioning for this use case.