This is like giving every customer service agent (and your IVR/chatbot) a super-smart digital co-pilot that can instantly read knowledge bases, past tickets, and policies to answer customers in natural language across phone, chat, and other channels.
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Executive brief, technical architecture, and market positioning for this use case.
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Executive brief, technical architecture, and market positioning for this use case.
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Executive brief, technical architecture, and market positioning for this use case.