This is like a smart mailroom for customer support: an AI reads every incoming support ticket, understands what it’s about and how urgent it is, then automatically sends it to the right team or queue in Zendesk without a human triaging it first.
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Executive brief, technical architecture, and market positioning for this use case.
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Executive brief, technical architecture, and market positioning for this use case.
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Executive brief, technical architecture, and market positioning for this use case.